Privacy Policy

Introduction

Welcome to IMAGINE by Trooper.AI's Privacy Policy. Trooper.AI ("we", "our", "IMAGINE", or "us") is committed to protecting the privacy of all our users, clients, and visitors. As a European-based SaaS provider offering API services, we are fully compliant with the General Data Protection Regulation (GDPR) and other relevant EU data protection regulations.

This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you access our website, use our API services, or engage with our platform. We will also outline your rights and choices regarding your personal data and how you can reach out to us.

By accessing our website, using our services, or by clicking on "I Agree" when prompted, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy and our Terms of Service. If you do not agree with our practices, your choice is not to use our website or services.

We routinely update this Privacy Policy. We will notify you of any changes by posting the new Privacy Policy on this page. We advise you to review this Privacy Policy periodically to stay informed about our practices and to ensure you are happy with any changes.

This Privacy Policy applies to all information collected through our website, API services, and any related services, sales, marketing, or events.

Data Collection

The essence of our Stable Diffusion XL API and related services is to offer seamless integration and improved functionalities to our users. To achieve this, we need to collect certain data. The following outlines the specifics of the data we gather:

  • Textual Prompts: Any information or content you provide through our API, including text prompts, commands, or other data transmitted through the API.
  • User Account Information: When you register for an account or use our services, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
  • Payment Information: If you make a purchase, your payment-related information, processed by third-party payment processors, is collected. We do not store or have direct access to your payment information.
  • Usage Data: Information about how you use our services, such as the types of content you view or engage with, the features you use, the actions you take, and the time, frequency, and duration of your activities.
  • Technical Data: Information that web browsers, mobile devices, and servers typically make available, such as the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, and operating system.
  • Cookies and Tracking Technologies: We and our partners may use various technologies to collect and store information when you use our services, and this may include using cookies or similar tracking technologies to analyze trends, administer the website, track users’ movements around the website, and gather demographic information about our user base as a whole.

All data collection is done with the utmost respect for user privacy and in accordance with the GDPR and other relevant EU regulations. We aim to be transparent about our data practices and encourage you to read this policy thoroughly.

It's worth noting that you can always refuse to supply personal data; however, doing so may prevent you from engaging in certain website-related activities or accessing specific functionalities of our API.

Data Usage

The primary purpose of collecting data is to offer you an optimized experience and to enable the functionalities of our Stable Diffusion XL API and related services. Here's a detailed breakdown of how we utilize the gathered data:

  • Provide and Improve Our Services: We utilize the data to better understand how users interact with our platform, allowing us to enhance our features, introduce new functionalities, and optimize the overall performance. This includes troubleshooting, data analysis, research, and statistical purposes.
  • Monitor and Analyze Usage Patterns: By studying usage patterns, we can identify popular features, areas that need improvement, and gauge the effectiveness of any changes or updates we implement.
  • Ensure the Security and Integrity of Our Platform: The security of our users and their data is paramount. We use the data to monitor for potential security threats, unauthorized access attempts, and to ensure that user data remains uncompromised.
  • Communicate with Users: We use contact details to send critical updates about our services, notify users about changes to our terms, policies, or any other relevant administrative or transactional updates. We may also use feedback and inquiries to enhance user experience.
  • Personalize User Experience: Data enables us to tailor our services to individual user needs, offering a more personalized and efficient experience. This might include presenting targeted content or recommendations based on past interactions.
  • Compliance and Legal Obligations: We may process user data to comply with our legal obligations, enforce our terms of service, and protect the rights and safety of our users and third parties, as well as our own.

It is essential to understand that all data usage aligns with the guidelines set out by the GDPR and other relevant EU regulations. We are committed to ensuring that data is processed with transparency, fairness, and integrity.

Data Sharing and Storage

At Trooper.AI, we recognize the importance of securing your data and being transparent about how we handle it. Here's a detailed overview of our data sharing and storage practices:

  • Storage Locations: Your data is stored in high-security Level 3 data centers located within the European Union, specifically in France, Netherlands, and Germany. These locations ensure that your data is protected under the stringent data protection regulations set by the EU.
  • Security Measures: We employ a multi-layered approach to data security. This includes physical security measures at our data centers, encryption of data both in transit and at rest, regular security audits, and continuous monitoring for potential threats. Our team undergoes regular training to stay updated with the latest security protocols.
  • No Third-party Marketing: We have a strict policy against selling or sharing your data with third-party organizations for marketing purposes. Your trust is paramount to us, and we are committed to preserving it.
  • Service Providers: In some cases, we may collaborate with third-party service providers to offer enhanced services. These providers are carefully vetted and are only given access to the data necessary to perform specific tasks. They are bound by strict confidentiality agreements and must adhere to all applicable data protection regulations.
  • Legal and Regulatory Compliance: We may disclose user data if required by law, regulation, or in the interest of public safety. This includes cooperating with governmental bodies or law enforcement agencies in investigations or other legal proceedings.
  • Data Retention: We retain user data for as long as it's necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Once the data is no longer required, we take steps to securely delete or anonymize it.

Our commitment to data protection is unwavering. We continuously review and update our practices to ensure compliance with evolving regulations and to meet the expectations of our users.

Cookie Policy

At Trooper.AI, we value your privacy and strive to provide a transparent browsing experience. This Cookie Policy aims to inform you about our use of cookies and similar technologies on our website.

  • What are cookies? Cookies are small text files that are stored on your device when you visit a website. They allow the website to remember your actions and preferences, providing a more personalized and efficient browsing experience.
  • Types of cookies we use:
    • Session cookies: These are temporary cookies that expire once you close your browser. They're used to remember temporary preferences like items in a shopping cart.
    • Persistent cookies: These cookies remain on your device for a set period or until you delete them. They're used to remember preferences and actions over the long term.
    • Third-party cookies: These are set by other websites or services that run content on the page you're viewing. For example, third-party analytics or advertising cookies.
  • How we use cookies: We use cookies primarily to enhance user experience. This includes keeping you signed in, understanding how you use our website, optimizing performance, and providing personalized content. Additionally, we use cookies for analytics purposes to gather data on website traffic and interaction.
  • Your choices: Most browsers provide options to accept, reject, or delete cookies. You can also set your browser to notify you before a cookie is stored. However, disabling cookies might affect the functionality of our website and services.
  • Updates to our Cookie Policy: We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. It's advisable to revisit this policy occasionally to stay informed.

By continuing to use our website, you consent to our use of cookies as described in this policy. If you have any questions or concerns about our use of cookies, please contact us at info@trooper.ai.

Your Rights

At Trooper.AI, we respect your rights to data privacy and protection. Under the General Data Protection Regulation (GDPR), individuals within the European Union are granted specific rights concerning their personal data. This section aims to provide a clearer understanding of these rights:

  • Right to Access: You have the right to request and obtain a copy of your personal data that we hold. This allows you to be aware of and verify the lawfulness of the processing.
  • Right to Rectification: You can request the correction of any inaccurate or incomplete personal data that we hold about you.
  • Right to Erasure (or "Right to be Forgotten"): In certain circumstances, you can ask us to delete or remove your personal data, such as when our legal basis for processing your data is no longer relevant, or if processing is unlawful.
  • Right to Object: If our legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling) form the basis for processing your data, you have the right to object.
  • Right to Restrict Processing: Under specific conditions, you can request the restriction of processing your personal data. For example, if you contest the accuracy of your data.
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller without hindrance from us.
  • Right to Withdraw Consent: If our processing is based on your consent, you may withdraw that consent at any time. However, withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.
  • Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data infringes the GDPR.

To exercise any of these rights, or if you have questions regarding your rights, please contact us at info@trooper.ai. We are committed to addressing your concerns and ensuring your rights are upheld.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We recommend that you periodically review this policy to stay informed.